Customer Success | 7 MIN READ Top 8 Things to Automate for Scaling Customer Success Jul 6, 2020 When you do not automate customer success, you leave things to chance. &nbs... Read More |
Customer Success | 7 MIN READ How to Excel at Customer Success Jul 6, 2020 Customer success as the name suggests is about your customer’s success. And th... Read More |
Customer Experience | 8 MIN READ What Is Customer Obsession and Why It Is Your Key Sustainable Advantage Jul 6, 2020 When I set to begin explaining what exactly does the coined term, ‘customer ob... Read More |
Customer Success | 7 MIN READ Desired Outcome – Not a Great Single Barometer for Customer Success Anymore? Jul 2, 2020 Desired outcome is a very common phrase – in fact, every act of ours, even jus... Read More |
Customer Success | 6 MIN READ What Is a Customer Success Planner & How to Create a Customer Success Plan Template? Jun 30, 2020 Every SaaS company needs a customer success plan to ensure customers are achievi... Read More |
Customer Success | 7 MIN READ The Comprehensive Guide to Set up KRAs for Customer Success Jun 30, 2020 Are you looking to set up ‘KRAs for your customer success managers’?&nb... Read More |
Customer Success | 8 MIN READ Mobile App Business: Focus on Product Experience to Grow Your Online Business Jun 29, 2020 Is creating a user-friendly and helpful product enough to attract and retain pay... Read More |
Customer Success | 8 MIN READ B2B Mobile App: Grow Your Business Through App Analytics and User Engagement Jun 29, 2020 Mobile apps can be instrumental in growing your business. Here’s how a B2B mob... Read More |
Customer Success | 7 MIN READ 4 Reasons to Make Your Business Online A Subscription Model Jun 29, 2020 Change is the only constant. A cliché, but for a reason. Reimaginin... Read More |
SaaS | 8 MIN READ How to Start a Great SaaS Online Business Jun 25, 2020 Saas online business has grown unimaginable over the years. B2B saas companies p... Read More |
Customer Engagement | 6 MIN READ Customer Success: Learn how to build your Mission Statement and Vision! Jun 25, 2020 When your brand itself has a compelling mission and a well-defined vision, your ... Read More |
Customer Success | 8 MIN READ The Comprehensive Guide to Setup OKRs for Customer Success Jun 24, 2020 Customers are the lifeblood of every successful business. Even if you develop th... Read More |