Intelligence-driven, scalable insights for onboarding, adoption, retention, and revenue growth.
Understand your customers interactions with your product and make informed product success decisions.
Bring efficiency, add scale, and connect user behavior to personalized actions.
Define and track onboarding by phase, user progress, account, and portfolios.
Identify, monitor, and execute timely account expansions with real-time reports and indicators.
Proactively identify at-risk customers and prevent churn using automation, early warning insights, and more!
Optimize product usage by monitoring in-depth user data and receiving actionable insights
Improve decision making and actions for enhanced outcomes.
Get a complete view of your customer and all their moving parts.
Create the right scoring system for your organization.
Deliver consistent customer experiences and repeatable success.
Increase your productivity real-time, automated alerts.
Create groups across accounts and users.
Drive adoption, upsell and cross-sell using extensive product data.
Reach out to groups of customers when you need to.
Create surveys to get timely feedback from your customers.
Automate your actions, alerts, surveys, and more.
Create and track tasks across teams.
Create alert rules that are flexible.
Manage, analyze, and optimize your customer interactions.
Proactively uncover key insights and receive data-driven recommendations for your team.
Transcribe your calls and catch key phrases used by customers to trigger actions.
Get status updates, warnings, and extensive reports at the right time so you can make effective decisions.
Create, monitor, and automate comprehensive Playbooks for every scenario.
We aren’t just any Customer Success platform. We have the insights, imagination, and technology that others don’t.
Our core values, team, and community
Come work with us!
Get in touch anytime.
Employee success drives customer success.
Don’t miss an episode of the Customer Success Intelligence Podcast
Our annual survey captures the current state of CS Intelligence and automation.
Resources for new and seasoned Customer Success teams.
Features and SDKs you can integrate into your apps.
Calculate the potential ROI you could achieve with SmartKarrot CS.
In this blog, we have discussed brief information about top 30 SaaS companies in the US.
SaaS – Software-as-a-Service – is an umbrella term referring to a range of technologies and tools that facilitate the processing, storage, and management of big data using remote servers.
The recent years have witnessed how SaaS products and companies have changed the way organizations operate online. Nowadays, it’s almost impossible to find a company that does not use SaaS to further its business.
The adoption of SaaS in businesses is on the rise. However, it’s not just that more individuals are using SaaS… every day, there are more SaaS tools and companies to pick from too.
The US market has high demand and supply of SaaS service providers. Considering this, we have researched and curated a list of the top 30 SaaS companies in the USA.
Here is the list for you –
With over 50 SaaS products under its name, Adobe is one of the most popular countries in the world. Many companies across industries use adobe tools and services, including marketing, printing, publishing, and digital media.
Founded in: 1982
Founder(s): Charles Geschke, John Warnock
Amazon, the global marketplace, also offers several other services, one of which is Amazon Web Services (AWS). AWS offers cloud services to businesses. The services include customer engagement, immersive virtualization technologies, analytics, and blockchain.
Founded in: 2006
CEO: Adam Selipsky
Auth0 is a plug-and-play solution for integrating authentication and authorization into apps. Businesses and teams can save the time, money, and risk of developing their authorization and authentication solutions.
Founded in: 2013
Founder: Eugenio Pace
Boastcapital is a B2B SaaS automation software that assesses research and development (R&D) tax for businesses. Upon meeting their criteria, Boastcapital’s algorithm tracks and manages the businesses’ expenditure on R&D projects. Boastcapital’s SaaS solutions result in higher R&D claim recovery and lower audit risk.
Founded in: 2017
Founder (s): Alex Popa, Kevin Southworth, Lloyed Lobo, Ryan Odom
Concur, a company specializing in travel and financial management makes it easier for businesses to plan, organize, and manage travel-related expenses. Their platform also allows its clients to integrate Concur’s services with other applications to create a fully customized package.
Founder (s): Sudhir Steven Singh, Michael W Hilton, Rajeev Singh
Coupa is a cloud-based expenditure management software for businesses. It includes a completely integrated suite of financial tools for company expenditure management, such as invoicing, sourcing, procurement, and cost management.
Founder (s): Noah Eisner, Dave Stephens
Drips is a SaaS platform that has revolutionized the way organizations approach interactive marketing. This AI-driven platform serves as an engine, generating more leads at affordable rates.
Founder: Rob Walling
DropBox is a file-sharing service that utilizes cloud computing technology. The platform also offers a unique advantage with its LAN sync. Dropbox automatically syncs files between different computers linked to the same network.
Founded in: 2007
Founder (s): Arash Ferdowsi, Drew Houston
Fresh Service is an IT service desk that simplifies the day-to-day operations of a business by utilizing advanced IT capabilities. The platform also offers management tools. It is easy to use and offers several tools to simplify release management, asset management, and incident management.
Founded in: 2010
Founder: Girish Mathrubootham
Used by millions of companies and software developers across the globe, GitHub is a software development tracking and version control repository. GitHub is immensely popular with open-source projects.
Founded in: 2008
Founder (s): Tom Preston-Werner, P. J. Hyett, Scott Chacon, Chris Wanstrath
Say technology companies, and the first name that comes to mind is Google. Founded as a search engine by Larry Page and Sergey Brin, Google grew to become a strong technology brand. Today, the company has developed 137 SaaS products. The products include software for document creation, analytics, and online advertising.
Founded in: 1998
Founder (s): Larry Page and Sergey Brin
HubSpot is one of the most popular SaaS companies in the USA. The platform, which has gained global recognition, offers many inbound marketing tools that help businesses manage their content marketing, SEO, and social media marketing.
Founder (s): Dharmesh Shah, Brian Halligan
KnowBe4 is a unique SaaS product that focuses on educating its users on different cybersecurity problems. The company aims to keep them informed about cyber threats so they can identify the issues faster and protect their businesses.
Founder: Stu Sjouwerman
MailChimp’s SaaS platform assists businesses in enhancing their marketing efforts. They built it on a robust cloud infrastructure and allows them to understand and interpret the demands of their target audience so that marketing and advertising campaigns can be tailored to meet those goals. The platform competes Constant Contact and Klaviyo.
Founded in: 2001
Founder(s): Ben Chestnut, Dan Kurzius, Mark Armstrong
MaintainX unique SaaS assists business managers and top-level executives improve their front-line activities. It also helps improve team communication. As a result, consumers end up having a positive experience when they interact with the business’ front-end executives.
Founded in: 2018
Founder (s): Chris Turlica, Christian Turlica, Hugo Dozois-Caouette, Mathieu Marengère-Gosselin, Nick Haase
Microsoft has been in the technology business for over 40 years. Since its inception, Microsoft has become the go-to company for almost all basic computer functions. Under the name ‘Office 365’, Microsoft offers a slew of productivity tools, including MS Excel, MS Word, etc.
Founded in: 1975
Founder (s): Bill Gates, Paul Allen
Notion is a US-based SaaS company that enables note-taking and collaboration along with markdown support to teams. The application also integrates wikis, tasks, and databases.
Founder: Ivan Zhao
Pluralsight creates and develops digital products that train employees for the digital workplace. To be more specific, they provide a variety of software development, IT certification, and cybersecurity courses to ensure that teams are up to date on all things software.
Founded in: 2004
Founder: Aaron Skonnard
Ring Central is a cloud service package that caters to both small and large businesses. The platform offers communication tools, such as team messaging and video conferencing. This all-purpose communication tool eliminates the need to use separate applications for day-to-day business communications.
Founded in: 1999
Founder (s): Vlad Shmunis, Vlad Vendrow
Salesforce is a cloud computing service provider that has been at the forefront for the past few years. Thousands of enterprises worldwide use Salesforce CRM to explore new opportunities, manage and use customer data, run marketing campaigns, and enhance their communications–internally and externally. Salesforce helps companies make better decisions and thus drives robust corporate growth.
Founder (s): Marc Benioff, Parker Harris
Service Now is yet another popular SaaS company based in the USA. Service Now focuses on workplace innovation. It offers various tools that digitize a company’s workflow to streamline its daily operational activities.
Founded in: 2003
Founder (s): David Loo, Fred Luddy, Don Goodliffe, Bow Ruggeri
Slack is one of the best communication platforms, especially for remote teams. The tool has been the glue holding digital teams together while communicating in digital places. The Software-as-a-Service (SaaS) product comes with several features, such as 1-to-1 video calls, 3rd party app integration, custom profile screen sharing.
Founded in: 2009
Founder (s): Stewart Butterfield, Cal Henderson
This full-service SaaS package is a widely used SaaS platform in the US. This company offers a variety of tools to businesses running online stores. Their list of services includes retail, debit card, payroll, and invoices. Square has been serving as a one-stop shop for online stores with the services they offer,.
Founder (s): Jack Dorsey, Jim McKelvey
Since its inception in 2003, Splunk has been at the forefront of data solutions. The company offers a Software-as-a-Service (SaaS) suite that provides businesses with real-time data of their consumers. This way, businesses can gain access to the data they need to make strategic decisions about improving their consumers’ experiences.
Founder: Michael Baum, Rob Das, Erik Swan
Squibler is an innovative software application that allows writers to create content and edit them to match their tastes. Since its inception, the company has experienced consistent growth, thanks to its regular consumers who enjoy the platform’s creativity. Along with several editing tools, it also provides options to customize boards and divide their content into chapters.
Founded in: 2020
Founder (s): Dhaval Bhatt, Josh Fechter
Teem, like MaintainX, is a SaaS application whose primary purpose is to improve the workplace environment. Its platform makes it easy for team members to schedule and organize meetings. Companies can prevent the turmoil that results when things are not organized properly.
Founder: Shaun Ritchie
Twilio provides a comprehensive content marketing SaaS solution for businesses looking to develop meaningful client interactions. To unify the customer experience and improve customer help, the software links customers across many platforms, including WhatsApp.
Founder (s): Jeff Lawson, John Wolthuis, Evan Cooke
Workday is a software startup that focuses on assisting businesses in streamlining their management procedures and improving workflow. Users can practice project management, HR management, finance, and strategic planning on this platform.
Founded in: 2005
Founder (s): Aneel Bhusri, David Duffield
Xactly is a SaaS company that provides a comprehensive set of sales and finance management products for designing, building, managing, auditing, and optimizing sales compensation management programs. It assesses sales productivity and effectiveness, as well as employee satisfaction.
Founder (s): Christopher W. Cabrera, Satish K. Palvai
Zendesk is a SaaS firm based in California. It links companies with their prospects across many channels. They help improve customer relationship management (CRM) by providing smooth communication between both sides.
Founder (s): Mikkel Svane, Morten Primdahl, Alexander Aghassipour99
We have listed the top 30 SaaS companies in the USA. These firms and their solutions make it easy for you to expand your business. These SaaS applications offer something to your business, whether in financial administration, marketing management, data security, or information synchronization. Identify the areas you need, then locate the appropriate SaaS solution and provider to fulfill it.
Anshi has over 12 years of experience in demand generation, digital marketing, and managing global teams. In her prior role as head of marketing operations for a high growth US healthcare tech organization she transformed marketing from cost to revenue center.
Published 4 Feb 2022, Updated 31 Mar 2022
In this blog, we talk about expansion revenue and the diverse ways you...
26 Sep, 2022
In this write-up, we dive deep into how enterprise software in SaaS is...
20 Sep, 2022
Here is our guide that discusses how SaaS tools and the cloud have giv...
15 Sep, 2022
Sign up for SmartKarrot’s newsletter.
See how SmartKarrot can help you deliverwinning customer outcomes at scale.