Customer Experience | 4 MIN READ

Top 10 Customer Experience (CX) Conferences in 2022

Have a look at the Top Customer Experience Conferences in 2022 and discover how they can help your business stand out in the challenging market conditions.

Simran Mohanty
Aug 16, 2021

Top 10 Customer Experience Conferences in 2022

Top 10 Customer Experience Conferences in 2022

The magic of customer experience has enveloped us with its virtues and values. That is when where forums, workshops, and conferences play a pivotal part in imparting experience as well as education to people. It is a great way to brush up your skills, learn new qualities, and know what else is new. On that note, we take immense pleasure in regaling information to our readers about the upcoming customer experience (CX) conferences so that you can block their calendars right away. These valuable insights will save you a ton on your additional research work. This list of the Top 10 Customer Experience conferences aims towards a similar end where we selected the best ones for your use. So here we go!

Quarter 1

DX Summit

Location: Virtual

Date: February 16 – 17, 2022

DX Summit 2022

The Digital Experience Summit has been the virtual leader in the CX events space. Top thought leaders, subject matter experts, and executives come together to build digital customer experiences using the latest data and insights applications.  

Customer Experience Summit VIC 2022

Location: Royal Randwick, Sydney

Date: February 23, 2022

Customer Experience Summit VIC 2022

The 2022 Customer Experience Summit brings together leaders from top organizations to enhance customer experience and discuss strategies. The event aims to improve business outcomes and customer satisfaction. The attendees include the chief customer officer, heads of customer service, digital heads, customer experience heads, and marketing heads.

Digital Customer Experience Summit

Location: Digital

Date: March 29 – 30, 2022

Digital Customer Experience Summit 2022

The 8th Annual Digital Customer Experience Summit is the mecca for VPs, Directors and CXOs from some of the most customer-centric brands.

You can connect with 450+ delegates, nurture vital relationships, learn contemporary trends in customer experience, and demonstrate your thought leadership, and secure the maximum market reach.

Product Marketing Summit

Location: New York

Date: March 23-24, 2022

Product Marketing Summit 2022

The Product Marketing Summit will bring together top product marketers from global companies and fast-growing startups to share success stories and challenges in product marketing. The event is a must-attend for product marketers, managers, CX professionals, and CS leaders featuring 300+ attendees, 30 speakers, and 150+ companies.

Quarter 2


Location: Sydney

Date: May 10 – 11, 2022

CX APAC 2022

CX APAC is an opportunity for CX executives and leaders to rediscover new happenings, trends, and highlights in the space. The paid event brings you the latest research and CX frameworks, offers insightful, hands-on guidance, showcases industry best practices, creates networking opportunities, and has an insightful keynote.


Location: London and Digital Experience

Date: June 22-23, 2022

CX EMEA 2022

Join top Forrester experts, industry leaders, sponsors, peers, and executives in CX as they uncover all the latest research, insights, opportunities, and facets in this remarkable CX event. You can know aspects specific to European, Middle Eastern, and African regions.

CX Marketing Summit

Location: Victoria Park Plaza London

Date: June 23, 2022

CX Marketing Summit 2022

CX Marketing Summit is a conference that shows how MarTech is transforming the CX landscape. The event shows how CX can be made predictive, automated, AI-driven, and personalized. Technology can be the driver to improve messaging, customer understanding, and customer insights to create and retain a loyal base.  

Quarter 3

Forrester B2B Summit APAC

Location: Singapore and Digital Experience

Date: September 20-21, 2022

Forrester B2B Summit APAC 2022

The biggest event for CX smarter outcomes, high-level decisions, and CX thought leaders. B2B Summit APAC explores CX models, research, frameworks, hands-on-case studies, and keynotes on product, sales, and marketing.

Quarter 4

Customer Engagement Summit

Location: Westminster Park Plaza, London

Date: November 15, 2022

Customer Engagement Summit 2022

This is Europe’s largest customer engagement event whose theme is The Only Constant is Change: The Role of Human Experience and Technology in Transforming CX. Explore how human experience and technology come together to offer holistic, precise, and predictive data solutions.

Customer Experience Asia Week

Location: Singapore

Date: November 21 – 24, 2022

Customer Experience Asia Week 2022

Customer Experience Asia Week 2022 is Asia’s number one CX event spanning over the latest discussions, topics, and ideas on business customer experience. The biggest shakers in the CX industry are here to learn new techniques, strategies, and steps. Join the meet for transformational CX.

Parting Thoughts

Customer Experience is a part of our everyday lives and we all know it. Therefore, the more we tend to attend customer experience conferences – be it online or in-person, it only adds up to your understanding, values and knowledge. Not only that, this will also teach you how to better connect with your company’s audience, boost customer loyalty, and improve your NPS score. The events listed above are the top-rated customer support and satisfaction gatherings around. Every one of them will be beneficial to you. So, what are you even waiting for? Book your tickets and register without any further ado.

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Originally Published August 16th, 2021, Updated January 5th, 2022

Simran Mohanty

Simran hails from the content marketing backdrop with extensive knowledge in blogs, articles, and technical whitepapers in the non-fictional domain. She uses her 'gift of the gab' to explore new possibilities on her way and to make an exquisite impact on her readers. In her spare time, she likes to read journals on artificial intelligence or play with her cute kittens.

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