Intelligence-driven, scalable insights for onboarding, adoption, retention, and revenue growth.
Understand your customers interactions with your product and make informed product success decisions.
Bring efficiency, add scale, and connect user behavior to personalized actions.
Define and track onboarding by phase, user progress, account, and portfolios.
Identify, monitor, and execute timely account expansions with real-time reports and indicators.
Proactively identify at-risk customers and prevent churn using automation, early warning insights, and more!
Optimize product usage by monitoring in-depth user data and receiving actionable insights
Improve decision making and actions for enhanced outcomes.
Get a complete view of your customer and all their moving parts.
Create the right scoring system for your organization.
Deliver consistent customer experiences and repeatable success.
Increase your productivity real-time, automated alerts.
Create groups across accounts and users.
Drive adoption, upsell and cross-sell using extensive product data.
Reach out to groups of customers when you need to.
Create surveys to get timely feedback from your customers.
Automate your actions, alerts, surveys, and more.
Create and track tasks across teams.
Create alert rules that are flexible.
Manage, analyze, and optimize your customer interactions.
Proactively uncover key insights and receive data-driven recommendations for your team.
Transcribe your calls and catch key phrases used by customers to trigger actions.
Get status updates, warnings, and extensive reports at the right time so you can make effective decisions.
Create, monitor, and automate comprehensive Playbooks for every scenario.
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Are you worried about the customer experience gap while selling your products? If yes, this blog will act as a savior for you!
30 Aug, 2022
Is there a connection between customer memory and positive customer experience? Let us try to decode an answer to this question in this blog.
19 Jul, 2022
Here is our take on the best way to utilize behavioral science to design the perfect customer experience.
13 Jul, 2022
Conversation CX is the current buzzword in the B2B SaaS world. In this write-up, we discuss the diverse ways conversation CX will transform customer communication.
05 Jul, 2022
Do you wish to improve your enterprise customer experience? If yes, please go through this blog, wherein we have specified ten tips to achieve this endeavor.
29 Jun, 2022
B2B customer experience has given new wings to the SaaS community. In this write-up, we focus on some examples of the inspiring customer experience.
02 Jun, 2022
In this blog, we discuss the meaning of the term real-time personalization and the different ways it can improve customer experience.
18 May, 2022
The experience economy is a new buzzword in the SaaS industry. In this blog, we look at the definition of experience economy from the perspective of business leaders and what it means for the future.
05 May, 2022
Metaverse is the new buzzword that has created a major buzz across the globe. In this blog, we look at the impact of metaverse on customer experience.
28 Apr, 2022
Are you aware of the difference between CX and UX? If not, check out this blog today!
13 Apr, 2022
In this write-up, we discuss the role CIOs can play in shaping customer experience in 2022.
10 Mar, 2022
96% of customers believe that customer experience is a key aspect of brand loyalty. Here’s a list of 75 such customer experience statistics.
16 Feb, 2022
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