Enabling Insight-Based Decision Making

ANDREAS:
I almost hate alerts for CSMs, because it drives you in this reactive mode, Holy Sheesh-Kabob, It’s Monday morning I am coming in the office, I am having 43 alerts and my week has gone to hell, I can not do anything strategic, I cannot do anything proactive, I am chasing all these red lights. Right? So, one of the things that I like already is “Hey here is the account, and here is the revenue impact” that is overall, alright.