Enabling Insight-Based Decision Making - SmartKarrot l Customer Success Software
Episode 1 00:58 February 25, 2021
Enabling Insight-Based Decision Making

In this Episode

Don’t get flooded with alerts and slip into a reactive mode… Use insights to make your decisions.

Transcription

ANDREAS:
I almost hate alerts for CSMs, because it drives you in this reactive mode, Holy Sheesh-Kabob, It’s Monday morning I am coming in the office, I am having 43 alerts and my week has gone to hell, I can not do anything strategic, I cannot do anything proactive, I am chasing all these red lights. Right? So, one of the things that I like already is “Hey here is the account, and here is the revenue impact” that is overall, alright.

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Andreas Knoefel

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Prithwi Dasgupta

Co-founder, SmartKarrot

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