Product Adoption is a Predictor of Customer Outcomes - SmartKarrot l Customer Success Software
Episode 17 01:28 March 20, 2023
Product Adoption is a Predictor of Customer Outcomes

In this Episode

Educate customers if adoption is a challenge, educate them about the Outcomes that will get affected due to low adoption, and try to give them an area in your platform (or reports) where they can track and measure their own adoption.

Micro podcast excerpt conversation on “Risks of Change Management” between Sue Nabeth Moore, Jason C. Whitehead, and Prithwi Dasgupta about Product Adoption is a Predictor of Customer Outcomes.

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Our Guests

Sue Nabeth Moore

Jason C. Whitehead

Meet the Host

Prithwi Dasgupta

Co-founder, SmartKarrot

Join Prithwi Dasgupta in his pursuit of Customer Success for All as he tracks the paths of trailblazers and unlocks founder insights. The Customer Success Intelligence Podcast is meant to spark conversation and ignite the CS community.

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