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March 20, 2023
Sue Nabeth Moore
Co-Founder, Success Chain
Jason C. Whitehead
Educate customers if adoption is a challenge, educate them about the Outcomes that will get affected due to low adoption, and try to give them an area in your platform (or reports) where they can track and measure their own adoption.
Micro podcast excerpt conversation on “Risks of Change Management” between Sue Nabeth Moore, Jason C. Whitehead, and Prithwi Dasgupta about Product Adoption is a Predictor of Customer Outcomes.
Join Prithwi Dasgupta in his pursuit of Customer Success for All as he tracks the paths of trailblazers and unlocks founder insights. The Customer Success Intelligence Podcast is meant to spark conversation and ignite the CS community.
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September 21, 2023
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May 25, 2023
Niki Clarke Crossman
Director of Customer Success
May 24, 2023
In Episode 26, our CEO chats with Irit Eizips about the evolution of AI-Powered Customer Success.
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