Product Adoption is a Predictor of Customer Outcomes - SmartKarrot l Customer Success Software
Episode 17 01:28 March 20, 2023
Product Adoption is a Predictor of Customer Outcomes

In this Episode

Educate customers if adoption is a challenge, educate them about the Outcomes that will get affected due to low adoption, and try to give them an area in your platform (or reports) where they can track and measure their own adoption.

Micro podcast excerpt conversation on “Risks of Change Management” between Sue Nabeth Moore, Jason C. Whitehead, and Prithwi Dasgupta about Product Adoption is a Predictor of Customer Outcomes.

Modern, Intelligent
Customer Success Platform

Deliver Customer Outcomes at Scale

Book a Demo

Our Guests

Sue Nabeth Moore

Jason C. Whitehead

Meet the Host

Prithwi Dasgupta

Co-founder, SmartKarrot

Join Prithwi Dasgupta in his pursuit of Customer Success for All as he tracks the paths of trailblazers and unlocks founder insights. The Customer Success Intelligence Podcast is meant to spark conversation and ignite the CS community.

Follow along and share your thoughts.

Don't miss an episode!

Get notified of new episodes of The Customer Success Intelligence Podcast


    If you're customer-
    obsessed, let's talk.

    Book a Demo

    Recent Episodes (35 Episodes)


    GUESTS

    Tracey Edwards

    GUESTS

    Tracey Edwards

    GUESTS

    Niki Clarke Crossman

    Director of Customer Success

    Episode 31

    23:17

    May 24, 2023

    GUESTS

    Huey Le

    Resources & Insights

    Intelligent Customer Success Podcast Intelligent Customer Success Podcast
    NEW MICRO-PODCAST!

    Customer Success Intelligence Podcast

    In Episode 26, our CEO chats with Irit Eizips about the evolution of AI-Powered Customer Success.

    Customer Success Blog

    Articles & Blog

    Current insights, resources, inspiration, and ideas that will help take your Customer Success team to the next level.

    Customer Success Survey

    Customer Success Surveys

    We survey CS Teams from all over the world to get their feedback on current industry trends and what they see for the future of CS.

    Take SmartKarrot for a spin

    See how SmartKarrot can help you deliver
    winning customer outcomes at scale.

    Book a Demo