Customer Success | 6 MIN READ
How a Customer Success Platform Can Be Your Single Source of Truth
Oct 23, 2020
A single source of truth (SSOT) is a manner in which you can make data accessibl...
Customer Success | 8 MIN READ
Top 10 Questions to Ask a Customer Success Software Vendor
Sep 23, 2020
If you’ve landed on this page, then I assume you have outgrown the traditional...
Customer Engagement | 10 MIN READ
Top Customer Success Resources in 2021
Jul 27, 2020
What is the one thing that SaaS businesses have in common? Yes, you got it. Cust...
SaaS | 6 MIN READ
Busted: How to Achieve a Disproportionately High SaaS Free Trial to Paid Conversion Rate?
Jul 2, 2020
SaaS businesses rely on customers to renew their subscriptions on either a month...
Customer Experience | 5 MIN READ
What are the Customer Success lifestyle & lifecycle stages?
Jun 15, 2020
When your customers are on the verge to begin a courteous relationship with your...
Customer Success | 6 MIN READ
Time to Give up a CRM and adopt a Customer Success Solution for Successful Client Management
Jun 15, 2020
If you’re a SaaS provider or user, you’d know that your business is ...
Customer Engagement | 6 MIN READ
Sample 30 60 90 day plan; playbook for Customer Success Managers
Jun 10, 2020
Goes without saying, overcoming a new job’s learning curve could put a lot of ...
SaaS | 6 MIN READ
Best Practices: How to massively boost your SaaS Free trial conversion rate!
Jun 2, 2020
To understand SaaS free trial in the best manner, let me give you an example. Dr...
Customer Success | 5 MIN READ
How to choose a Customer Success platform?
Jan 24, 2020
If you are a SaaS provider, you’ve likely heard lots of buzz about customer su...
