Customer Success | 6 MIN READ How Does Customer Health Score Management Improve Customer Success in SaaS? Apr 25, 2022 Customer health score management is a must in an intelligent customer success so... Read More |
Customer Success | 6 MIN READ Customer Success Platform for Complex, Multi-Product Enterprises: Features and Use Cases Mar 30, 2022 In this blog, we have discussed how the multi-product architecture for enterpris... Read More |
Customer Success | 7 MIN READ How SmartKarrot Low-Code/No-Code Customer Success Helps Deliver Value at Lightning Speed? Feb 23, 2022 Here is our take on how SmartKarrot’s low-code and no-code customer success he... Read More |
Customer Success | 6 MIN READ Customer Relationship Management Software Vs Customer Success Platform Sep 2, 2021 While both CRM and Customer Success Platform focus on customer-centricity, they ... Read More |
Customer Success | 5 MIN READ When Should You Buy Customer Success Software? Aug 17, 2021 When is the right time to buy customer success software? This article will help ... Read More |
Customer Success | 6 MIN READ How a Customer Success Platform Can Be Your Single Source of Truth Oct 23, 2020 A single source of truth (SSOT) is a manner in which you can make data accessibl... Read More |
Customer Success | 8 MIN READ Top 10 Questions to Ask a Customer Success Software Vendor Sep 23, 2020 If you’ve landed on this page, then I assume you have outgrown the traditional... Read More |
Customer Engagement | 10 MIN READ Top Customer Success Resources in 2021 Jul 27, 2020 What is the one thing that SaaS businesses have in common? Yes, you got it. Cust... Read More |
SaaS | 6 MIN READ Busted: How to Achieve a Disproportionately High SaaS Free Trial to Paid Conversion Rate? Jul 2, 2020 SaaS businesses rely on customers to renew their subscriptions on either a month... Read More |
Customer Experience | 5 MIN READ What are the Customer Success lifestyle & lifecycle stages? Jun 15, 2020 When your customers are on the verge to begin a courteous relationship with your... Read More |
Customer Success | 6 MIN READ Time to Give up a CRM and adopt a Customer Success Solution for Successful Client Management Jun 15, 2020 If you’re a SaaS provider or user, you’d know that your business is ... Read More |
Customer Engagement | 6 MIN READ Sample 30 60 90 day plan; playbook for Customer Success Managers Jun 10, 2020 Goes without saying, overcoming a new job’s learning curve could put a lot of ... Read More |