Customer Success Intelligence Podcast

The customer success podcast with ideas, insights and inspirations
for modern customer success teams.

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    Podcast List

    Episode Duration Speaker
    17 Evangelizing Customer Success Externally and Internally 1:50
    • Prithwi Dasgupta Founder & CEO, SmartKarrot
    • Alan Fecamp Director of PIE
    16 Implementing Customer Success Needs Strategic Planning 1:35
    • Rick Adams Founder & CEO, PracticalCSM
    • Peter Armaly Senior Director, Customer Success, Oracle
    15 The First Step to Successful Customer Success Leadership Hiring 1:24
    • Alan Fecamp Director of PIE
    • Rick Adams Founder & CEO, PracticalCSM
    14 A Customer Success Platform Serves Diverse Stakeholders and Needs 2:04
    • Prithwi Dasgupta Founder & CEO, SmartKarrot
    • Rick Adams Founder & CEO, PracticalCSM
    13 Common CS Hiring Mistakes and How to Avoid Them 1:22
    • Alan Fecamp Director of PIE
    • Prithwi Dasgupta Founder & CEO, SmartKarrot
    12 The Key Questions Every Customer Success Leader Must Answer 1:44
    • Marty Kaufman Founder & Principal, Infinipoint
    • Prithwi Dasgupta Founder & CEO, SmartKarrot

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