Intelligence-driven, scalable insights for onboarding, adoption, retention, and revenue growth.
Understand your customers interactions with your product and make informed product success decisions.
Bring efficiency, add scale, and connect user behavior to personalized actions.
Define and track onboarding by phase, user progress, account, and portfolios.
Identify, monitor, and execute timely account expansions with real-time reports and indicators.
Proactively identify at-risk customers and prevent churn using automation, early warning insights, and more!
Optimize product usage by monitoring in-depth user data and receiving actionable insights
Improve decision making and actions for enhanced outcomes.
Get a complete view of your customer and all their moving parts.
Create the right scoring system for your organization.
Deliver consistent customer experiences and repeatable success.
Increase your productivity real-time, automated alerts.
Create groups across accounts and users.
Drive adoption, upsell and cross-sell using extensive product data.
Reach out to groups of customers when you need to.
Create surveys to get timely feedback from your customers.
Automate your actions, alerts, surveys, and more.
Create and track tasks across teams.
Create alert rules that are flexible.
Manage, analyze, and optimize your customer interactions.
Proactively uncover key insights and receive data-driven recommendations for your team.
Transcribe your calls and catch key phrases used by customers to trigger actions.
Get status updates, warnings, and extensive reports at the right time so you can make effective decisions.
Create, monitor, and automate comprehensive Playbooks for every scenario.
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Showing Results: 25
What are the best strategies for leveling up your business? Let us try to decode that in this blog.
11 Aug, 2022
What is a virtual conference and how to host a successful one in no time? Read on the blog to get your answers unlocked.
23 Aug, 2021
Customer Reviews are one such important factor that decides whether or not the prospects will be buying from you. Delve into the blog to know why they are so important.
29 Jun, 2021
It is a given that customers are the life of a business. But how to create customers for life? Read on to explore six battle-tested ways to do so in the blog.
14 Jun, 2021
Announcing price increase to customers might be a daunting task for companies. But with the right strategies in place, you can even win their loyalty.
28 Jan, 2021
Engaging with a product can be as instantaneous as disengaging. Yes, you heard that right! Signing up for a subscription is as easy as logging out from the same. That is when a customer win-back strategy comes into force to keep the ball moving. I...
23 Dec, 2020
Okay! Rising above all the complexities for which a customer uses your software, a B2B customer’s end goal is to ultimately serve their own customers. Hence, for providing a valuable service, it is important for you to understand your custo...
22 Dec, 2020
Customer analytics is a useful process towards understanding customers so that companies can make informed business decisions.
18 Dec, 2020
The year 2020 felt more like a decade. With the turmoil associated with the COVID virus, lockdowns, and restrictions, there is a new tomorrow waiting for the CS space. However, not all is lost. This has engendered new hope aligning with new strate...
10 Dec, 2020
Yay, it’s finally a holiday! It’s no surprise that holiday seasons call for more sales, more revenue, and more responsibility as well. With this responsibility, the chances of keeping up with stellar holiday customer service should not be shak...
04 Dec, 2020
Let us look at some ways through which you can generate leads and acquire the first 100 customers for your B2B SaaS business in 2022.
25 Nov, 2020
Let’s get it straight – the one thing common between freemium or free trial is that none generate revenue. Before we dive into what both terms mean, it makes more sense to know what it is not. With a heavy heart, accept the fact that neither o...
24 Nov, 2020
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