Identify, monitor, and execute timely account expansions with real-time reports and indicators.
Proactively identify at-risk customers and prevent churn using automation, early warning insights, and more!
Understand your customers interactions with your product and make informed product success decisions.
Define and track onboarding by phase, user progress, account, and portfolios.
Intelligence-driven, scalable insights for onboarding, adoption, retention, and revenue growth.
Handle this critical component of the post sales customer journey.
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Get a complete view of your customer and all their moving parts.
Deliver consistent customer experiences and repeatable success.
Create the right scoring system for your organization.
Create alert rules that are flexible.
Create surveys to get timely feedback from your customers.
Manage, analyze, and optimize your customer interactions.
Create groups across accounts and users.
Reach out to groups of customers when you need to.
Drive adoption, upsell and cross-sell using extensive product data.
Automate your actions, alerts, surveys, and more.
Proactively uncover key insights and receive data-driven recommendations for your team.
Transcribe your calls and catch key phrases used by customers to trigger actions.
Improve decision making and actions for enhanced outcomes.
Unlock value from your data with our embedded Business Intelligence solution.
Track Account Plans with Objectives, Priorities, Risks et al.
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Showing Results: 26
Let us look at how the rules of transformation have changed the business mindset from retention to expansion.
10 Oct, 2022
What are the best strategies for leveling up your business? Let us try to decode that in this blog.
11 Aug, 2022
What is a virtual conference and how to host a successful one in no time? Read on the blog to get your answers unlocked.
23 Aug, 2021
Customer Reviews are one such important factor that decides whether or not the prospects will be buying from you. Delve into the blog to know why they are so important.
29 Jun, 2021
It is a given that customers are the life of a business. But how to create customers for life? Read on to explore six battle-tested ways to do so in the blog.
14 Jun, 2021
Announcing price increase to customers might be a daunting task for companies. But with the right strategies in place, you can even win their loyalty.
28 Jan, 2021
Engaging with a product can be as instantaneous as disengaging. Yes, you heard that right! Signing up for a subscription is as easy as logging out from the same. That is when a customer win-back strategy comes into force to keep the ball moving. I...
23 Dec, 2020
Okay! Rising above all the complexities for which a customer uses your software, a B2B customer’s end goal is to ultimately serve their own customers. Hence, for providing a valuable service, it is important for you to understand your custo...
22 Dec, 2020
Customer analytics is a useful process towards understanding customers so that companies can make informed business decisions.
18 Dec, 2020
The year 2020 felt more like a decade. With the turmoil associated with the COVID virus, lockdowns, and restrictions, there is a new tomorrow waiting for the CS space. However, not all is lost. This has engendered new hope aligning with new strate...
10 Dec, 2020
Yay, it’s finally a holiday! It’s no surprise that holiday seasons call for more sales, more revenue, and more responsibility as well. With this responsibility, the chances of keeping up with stellar holiday customer service should not be shak...
04 Dec, 2020
Let us look at some ways through which you can generate leads and acquire the first 100 customers for your B2B SaaS business in 2022.
25 Nov, 2020
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