Customer Success | 7 MIN READ
10 Courteous Customer Service Phrases that can Help You Win During Toughest of Times
Oct 22, 2021
Learn these customer service phrases and understand how these phrases could help...
Customer Success | 5 MIN READ
10 Prolific Ways Technology Will Play a Vital Role in Affecting the Future of Customer Service
Oct 22, 2021
What are some of the prolific ways in which technology will play a vital role in...
Customer Support | 5 MIN READ
6 Tips to Improve SaaS Customer Service Process
Oct 7, 2021
What are some of the best tips to improve your SaaS customer service process in ...
Customer Support | 5 MIN READ
6 Highly Creative Tips That will Give Wings to Your After-Hours Customer Support
Sep 28, 2021
What are some of the most creative tips that will give you wings during your aft...
Customer Success | 5 MIN READ
A Guide to Effective Customer Follow-ups
Jul 6, 2021
Is there a right way to draft a customer follow-up email? Do you follow the gold...
Customer Support | 7 MIN READ
Top 10 Customer Service Trends for 2021
Dec 18, 2020
As more and more companies are realizing the need to become customer-centric, th...
Customer Success | 6 MIN READ
The Role of Social Media in Customer Service: A Beginner’s Guide
Sep 18, 2020
Gone are the days when people used to rely on word-of-mouth feedback. If you wan...
Business Tips | 6 MIN READ
Customer Self-Service: How to Empower Your Customers to Drive Their Success
Aug 25, 2020
Customer self-service channels allow customers to resolve issues on their own wi...
