Identify, monitor, and execute timely account expansions with real-time reports and indicators.
Proactively identify at-risk customers and prevent churn using automation, early warning insights, and more!
Understand your customers interactions with your product and make informed product success decisions.
Define and track onboarding by phase, user progress, account, and portfolios.
Intelligence-driven, scalable insights for onboarding, adoption, retention, and revenue growth.
Handle this critical component of the post sales customer journey.
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Get a complete view of your customer and all their moving parts.
Deliver consistent customer experiences and repeatable success.
Create the right scoring system for your organization.
Create alert rules that are flexible.
Manage, analyze, and optimize your customer interactions.
Track your tasks easily by account, product, and outcome categories for better efficiency.
Create dynamic segment across accounts and users.
Drive adoption, upsell and cross-sell using extensive product data.
Automate your actions, alerts, playbooks and more.
Proactively uncover key insights and receive data-driven recommendations for your team.
Transcribe your calls and catch key phrases used by customers to trigger actions.
Improve decision making and actions for enhanced outcomes.
Unlock value from your data with our embedded Business Intelligence solution.
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This blog post will explore six highly-valuable resources to help you scale your customer success strategy to the next level.
20 Apr, 2023
5 Dysfunctions of Product Implementation – Understand and overcome the common challenges in product implementation to deliver maximum value to the client.
06 Feb, 2023
Find out why involving the Customer Success department might be your game-changing strategy to create a stickier, more customer-centric product.
19 Sep, 2022
Do you wish to learn how the mindset of businesses shifted from selling products to selling services? If yes, this blog is specifically for you!
02 Sep, 2022
This blog will help you learn everything about the product lifecycle, from stages and examples to product lifecycle diagram.
03 Aug, 2022
Are you aware of the powerful emotional triggers that influence customer buying decisions? If not, check out this blog today!
11 Jul, 2022
Customer insights play a crucial role in attaining customer delight. In this blog, we discuss some of the powerful ways to utilize customer insights to attain customer delight.
03 Jun, 2022
Not every customer will achieve product success. Find out some reasons why and solutions in this guide.
30 May, 2022
Do you know the secret of knowing what your customers want before they do? If not, check out this blog today!
27 May, 2022
Product tours and walkthroughs have become quite common in B2B SaaS companies. In this write-up, we discuss the right way to create these product tours that boost adoption rates, including steps, tips, and examples.
10 May, 2022
What are the things bothering product leaders? Let us find out in this blog.
27 Apr, 2022
Every B2B SaaS company is looking for opportunities to tell inspiring customer-led storys. In this write-up, we highlight some of the inspiring customer-led storytelling examples that you can incorporate into your company.
21 Apr, 2022
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In Episode 26, our CEO chats with Irit Eizips about the evolution of AI-Powered Customer Success.
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Current insights, resources, inspiration, and ideas that will help take your Customer Success team to the next level.
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