Customer Success | 8 MIN READ
Customer Success and Product Team Collaboration
Jan 15, 2021
A strong Product and Customer Success relationship is critical for long-term suc...
Customer Experience | 6 MIN READ
What Is Product Experience (PX) and Why Does It Matter
Dec 22, 2020
Product experience is a part of the entire user experience. It focuses on the jo...
Product Success | 6 MIN READ
Product Qualified Lead (PQL): Everything You Need to Know
Dec 22, 2020
Isn’t it every SaaS company’s dream to have tons of leads coming in for the ...
Business Tips | 6 MIN READ
Product-Centric vs Customer-Centric: Which Approach Should Businesses Follow?
Nov 10, 2020
There was a time when large organizations were built solely depending upon the p...
Customer Success | 6 MIN READ
How to Align Product and Customer Success for a Better Customer Experience
Oct 20, 2020
Most of the time, organizations place their customers first when rolling out a n...
Customer Success | 7 MIN READ
Brand Advocates: How to Create Them and the Benefits Involved
Sep 25, 2020
When it comes to marketing, there are different channels that you can resort to....
Business Tips | 7 MIN READ
Recurring Revenue: A Beginners Guide
Aug 16, 2020
Today’s businesses follow many types of revenue models. Perhaps the most commo...
Product Success | 6 MIN READ
Product Success Through Appropriate Customer Touchpoint Management
Jun 30, 2020
To achieve product success, you will need to establish, create, and monitor cust...
Customer Success | 8 MIN READ
Mobile App Business: Focus on Product Experience to Grow Your Online Business
Jun 29, 2020
Is creating a user-friendly and helpful product enough to attract and retain pay...
Product Success | 6 MIN READ
In-Product Marketing: the Greatest Secret high-growth SaaS companies want to keep hidden!
Jun 23, 2020
Before we surface the world of in-product marketing, it is better if I begin wit...
Customer Success | 9 MIN READ
Why Behavioural Data and Behavioural Analytics Have Become the Secret Ingredient for Product Led Growth!
Jun 23, 2020
SaaS businesses, more than any other, is dependent on the customer. On his likes...
Product Success | 6 MIN READ
How Customer Education is rapidly changing success criteria for product-led companies!
Jun 19, 2020
Being a customer-centric organization is one of the most important traits for an...
