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Understand your customers interactions with your product and make informed product success decisions.
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Define and track onboarding by phase, user progress, account, and portfolios.
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Proactively identify at-risk customers and prevent churn using automation, early warning insights, and more!
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Drive adoption, upsell and cross-sell using extensive product data.
Reach out to groups of customers when you need to.
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Create alert rules that are flexible.
Manage, analyze, and optimize your customer interactions.
Proactively uncover key insights and receive data-driven recommendations for your team.
Transcribe your calls and catch key phrases used by customers to trigger actions.
Get status updates, warnings, and extensive reports at the right time so you can make effective decisions.
Create, monitor, and automate comprehensive Playbooks for every scenario.
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SmartKarrot is pleased to announce a $1M+ additional growth funding to continue enhancing the next generation customer success technology platform and accelerate market expansion.
25 Mar, 2021
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