Customer Success | 6 MIN READ
Mastering Customer Touchpoints Management with the Right Customer Success Technology
Jan 6, 2021
More than 40 percent of customers choose to stick with a brand only if it offers...
Customer Retention | 32 MIN READ
70+ Experts Reveal the Best Customer Retention Strategies During COVID-19
Nov 2, 2020
Customer retention is very challenging for businesses especially in 2020. The un...
Customer Success | 6 MIN READ
Top Customer Success Alerts and Notifications to be Automated
Oct 27, 2020
At the core of any customer success role is the need to ensure customers who hav...
Customer Engagement | 5 MIN READ
Customer Trust: 6 Tips for Sustainable Business Growth
Aug 13, 2020
Building trust is not easy. It takes effort, it takes time, and it also takes a ...
Customer Advocacy | 8 MIN READ
A Day in the Life of a Director of Customer Success
Aug 7, 2020
Customer Success departments have different structures to suit each, unique comp...
Customer Success | 6 MIN READ
The 7 Habits of Highly Effective Customer Success Leaders
Aug 4, 2020
Especially for the B2B organizations, customer experience is the new buzzword fo...
Customer Retention | 7 MIN READ
How a Customer Advisory Board Increases Brand Loyalty
Aug 3, 2020
Most of the time, when your product development team is too involved in creating...
Featured | 4 MIN READ
Product Adoption: the key to SaaS success
Nov 25, 2019
The advent of consumer mobile apps has created new benchmarks for user experienc...
