Customer Success | 6 MIN READ
Mastering Customer Touchpoints Management with the Right Customer Success Technology
Jan 6, 2021
More than 40 percent of customers choose to stick with a brand only if it offers...
Customer Success | 6 MIN READ
Jan 6, 2021
More than 40 percent of customers choose to stick with a brand only if it offers...
Customer Retention | 32 MIN READ
Nov 2, 2020
Customer retention is very challenging for businesses especially in 2020. The un...
Customer Success | 6 MIN READ
Oct 27, 2020
At the core of any customer success role is the need to ensure customers who hav...
Customer Engagement | 5 MIN READ
Aug 13, 2020
Building trust is not easy. It takes effort, it takes time, and it also takes a ...
Customer Advocacy | 8 MIN READ
Aug 7, 2020
Customer Success departments have different structures to suit each, unique comp...
Customer Success | 6 MIN READ
Aug 4, 2020
Especially for the B2B organizations, customer experience is the new buzzword fo...
Customer Retention | 7 MIN READ
Aug 3, 2020
Most of the time, when your product development team is too involved in creating...
Featured | 4 MIN READ
Nov 25, 2019
The advent of consumer mobile apps has created new benchmarks for user experienc...