Identify, monitor, and execute timely account expansions with real-time reports and indicators.
Proactively identify at-risk customers and prevent churn using automation, early warning insights, and more!
Understand your customers interactions with your product and make informed product success decisions.
Define and track onboarding by phase, user progress, account, and portfolios.
Intelligence-driven, scalable insights for onboarding, adoption, retention, and revenue growth.
Handle this critical component of the post sales customer journey.
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Get a complete view of your customer and all their moving parts.
Deliver consistent customer experiences and repeatable success.
Create the right scoring system for your organization.
Create alert rules that are flexible.
Create surveys to get timely feedback from your customers.
Manage, analyze, and optimize your customer interactions.
Create groups across accounts and users.
Reach out to groups of customers when you need to.
Drive adoption, upsell and cross-sell using extensive product data.
Automate your actions, alerts, surveys, and more.
Proactively uncover key insights and receive data-driven recommendations for your team.
Transcribe your calls and catch key phrases used by customers to trigger actions.
Improve decision making and actions for enhanced outcomes.
Unlock value from your data with our embedded Business Intelligence solution.
Track Account Plans with Objectives, Priorities, Risks et al.
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Income from Outcomes – It enables your business customers to thrive whilst increasing your company’s revenue and bottom line.
11 Jan, 2023
Net promoter score (NPS) is one of those must-have metrics for customer experience. It shows the loyalty a customer feels for an organisation and how many customers think this way. In addition, a positive NPS is always a good indicator of organisa
Jan 4, 2023
In this blog, we will comprehensively discuss IDEM, a framework that assists in upselling and cross-selling for key accounts management.
Dec 2, 2022
In this write up, learn and understand top 7 dysfunctions of the Client Partner Role & Responsibilities.
16 Dec, 2022
Learn all about Client Partner, their responsibilities, job description, pay scale, examples, and more.
08 Dec, 2022
Augmented intelligence has become a crucial factor for success in customer success and account management. In this blog, we focus on the different ways augmented intelligence can aid in this endeavor.
06 Dec, 2022
02 Dec, 2022
LAMP: Large Account Management Process is key for any key accounts manager. In this blog, we look at the LAMP process and the best way to manage large accounts.
29 Nov, 2022
In this blog, understand what are Net Dollar Retention, ARR Churn, and Revenue Churn in detail.
24 Nov, 2022
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