Intelligence-driven, scalable insights for onboarding, adoption, retention, and revenue growth.
Understand your customers interactions with your product and make informed product success decisions.
Bring efficiency, add scale, and connect user behavior to personalized actions.
Define and track onboarding by phase, user progress, account, and portfolios.
Identify, monitor, and execute timely account expansions with real-time reports and indicators.
Proactively identify at-risk customers and prevent churn using automation, early warning insights, and more!
Optimize product usage by monitoring in-depth user data and receiving actionable insights
Improve decision making and actions for enhanced outcomes.
Get a complete view of your customer and all their moving parts.
Create the right scoring system for your organization.
Deliver consistent customer experiences and repeatable success.
Increase your productivity real-time, automated alerts.
Create groups across accounts and users.
Drive adoption, upsell and cross-sell using extensive product data.
Reach out to groups of customers when you need to.
Create surveys to get timely feedback from your customers.
Automate your actions, alerts, surveys, and more.
Create and track tasks across teams.
Create alert rules that are flexible.
Manage, analyze, and optimize your customer interactions.
Proactively uncover key insights and receive data-driven recommendations for your team.
Transcribe your calls and catch key phrases used by customers to trigger actions.
Get status updates, warnings, and extensive reports at the right time so you can make effective decisions.
Create, monitor, and automate comprehensive Playbooks for every scenario.
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As a CCO of an organization, you need to develop social listening skills to excel in your role. In this write-up, we discuss the different ways to use social listening to improve customer success.
09 Jun, 2022
Is it important to delight the customers? Let us try to find out an answer to this question through this blog.
08 Jun, 2022
There’s a thin line between a boss and a coach. Think you’re dancing it? Below, we’ll give you that feather-light tap you need to transition from being a boss to becoming a coach.
07 Jun, 2022
Are you aware of the roles and responsibilities of a customer trainer? Do you know how to hire a customer trainer? If not, check out this blog today!
06 Jun, 2022
Customer insights play a crucial role in attaining customer delight. In this blog, we discuss some of the powerful ways to utilize customer insights to attain customer delight.
03 Jun, 2022
Are you tired of trying different things but still are unable to improve the participation rate of your B2B loyalty programs? If yes, check out this blog today!
02 Jun, 2022
As a B2B SaaS business owner, you should be aware of the difference between bookings, billings, and revenue. In this write-up, we have furnished these details for your convenience.
01 Jun, 2022
Do you know the secret of knowing what your customers want before they do? If not, check out this blog today!
27 May, 2022
In this write-up, we have discussed the critical role played by CEOS in creating a data-driven culture.
26 May, 2022
In this blog, we have highlighted the difference between augmented analytics and predictive analytics.
Do you wish to implement a customer journey map in your organization practically? If yes, check out these customer journey map examples to emulate their success.
25 May, 2022
In this blog, we discuss some of the best customer testimonial video examples that will inspire you.
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